Got questions?
We've got answers.
Everything you need to know about Bite by AekBharat — from setup to billing to security.
Getting Started
How long does setup take?+
Most restaurants are fully live within 30 minutes. Creating your profile takes 2 minutes. Menu setup depends on item count — most owners finish in under 20 minutes using our bulk import tool.
Do I need technical knowledge?+
None at all. Bite is designed for restaurant owners and managers, not developers. Every step is guided with plain-language instructions and a support team if you get stuck.
What devices does it work on?+
Bite works on any modern device — desktop, tablet, or mobile. The dashboard is fully responsive and adapts to your screen automatically. No app download required for the management dashboard.
Can I try it before committing?+
Yes — and there's nothing to commit to. Bite is completely free for Early Access partners. Register, explore everything, and go live at your own pace with zero pressure.
Billing & Payments
Is billing GST compliant?+
Absolutely. All invoices generated on Bite are fully GST-ready with GSTIN support, automatic CGST/SGST splitting based on your registered state, HSN codes, and proper tax breakdowns. Your CA will be happy.
Which payment modes are supported?+
Bite tracks UPI, debit/credit card, and cash payments. Every transaction is logged against the order and included in your daily settlement report so reconciliation takes seconds, not hours.
Can I generate reports for my accountant?+
Yes. Bite generates daily, weekly, and monthly sales reports that can be exported. Reports include total revenue, payment-mode breakdown, GST summary, item-wise sales, and staff performance.
Pricing & Plans
Yes. The complete platform is free for Early Access restaurant partners. No setup fees, no monthly subscriptions, no commissions on orders. We cover our costs through non-intrusive industry ads shown in the dashboard.
Will I be charged later?+
The features available to Early Access partners — KDS, Menu Management, GST Billing, Staff Roles, Analytics — will remain free forever for your account. Any future premium features will always have a free tier.
What is the ₹1,000 ad credit?+
Every restaurant that registers during Early Access receives ₹1,000 in promotional credits to run marketing campaigns on the AekBharat local discovery app. No strings attached.
Security & Data
Yes. All data is encrypted in transit and at rest. We use bank-grade SSL encryption and automatic daily cloud backups. Your order history, invoice data, and staff records are never at risk.
Who can see my restaurant's data?+
Only your authorized staff — based on the roles you assign. Owners have full access. Managers, chefs, and cashiers only see what's relevant to their role. AekBharat staff cannot access your financial data.
What happens to my data if I leave?+
Your data belongs to you. You can export all your order history, invoices, and menu data at any time. We'll never hold your data hostage or make it hard to leave.
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